terms and conditions

ABN 57 616 531 397

borrowedbits@outlook.com

These terms and conditions are correct as of Tuesday November 9, 2021 and are subject to change at borrowed bits discretion. 

 

Initial payment of any service you engage means that you have agreed to these terms and conditions

 

Securing your booking

  • All bookings require a 25% non-refundable deposit at the time of booking to secure

  • your date and the items.

  • Invoices expire one week from their date.

  • Payment of the bond indicates acceptance of the Terms & Conditions.

 

Payment

  • Payment is to be made by either cash or electronic funds transfer.

  • Full payment must be made 1 week prior to the date of booking. Bookings made on

  • short notice requires full payment at time of booking.

 

Bond

  • A bond of 50% of the total booking is required for all bookings and will cover any loss

  • or damage to the bits should this occur. The bond must be paid one (1) week prior to the event date. We will be in contact with you after the event for details as to where you would like us to return the bond, if you fail to respond within four (4) weeks your bond will be forfeited. 

  • All our items must be used according to the guidelines and any breakages caused by

  • misuse will be paid for using your bond money.

  • Games must be returned in the same condition as you picked them up.

  • Water damage, stains or spillages to any of our items will incur either a cleaning fee or non-refunded

  • bond. 

  • Any rugs, cushions or items that are left wet due to rain will be charged the following to be cleaned:

  • Rug cleaning- $35 per rug

  • Cushion cleaning- $15 per cushion

  • Any additional time/ labour spent by Borrowed Bits post event due to misuse of our items will be charged to the client at $50 per hour with a minimum of one (1) hour. This includes but is not limited to rug cleaning, cushion cleaning and replacement of damaged or lost items.


 

PICK UP AND DELIVERY ARRANGEMENTS

 

DIY pick up & return- Free

  • All bits can be collected from the Sutherland Shire at a date and time arranged with us free of charge.

  • DIY Setup- $150

  • To be arranged for Borrowed Bits to deliver & pick up items on dates prior to and post event

  • Same day delivery, setup & pack down- $300

  • For any bookings that involve Borrowed Bits to deliver, setup and pack down an event

  • on the same day have a hire time of three (3) hours.

  • Additional time can be arranged at a cost of $50 per hour.

 

Liability

  • Borrowed Bits accepts no responsibility for any injuries sustained during use of the furniture, playing of games or any other item hired from Borrowed Bits.

  • The Hirer of the equipment has full responsibility at the place of the event, and it will not be the fault of the equipment or the owners of Borrowed Bits.

  • Your payment of the deposit constitutes acceptance of your liability as the hirer.

 

Changes to bookings

Borrowed Bits will not allow any changes to the booking within 1 week of the event date due to the necessary preparation and arrangements for the event.

Cancellation and Wet Weather

  • If you cancel a booking within 24 hours of the event date, no refund will be given excluding and travel or delivery costs.

  • If you cancel a booking within one (1) week before the event date, you will receive a 50% refund of the hire items and all travel and delivery fees will be refunded.

  • If you cancel a booking more than one (1) week out, you will receive a full refund excluding the non-refundable deposit.

  • For same day set up and pack down events, any changes to plans, or cancellations due to wet weather must be decided on and communicated to Borrowed bits by 7am on the day of the event to receive a refund (excluding the deposit) or credit note to host the event on a different date, pending availability.

  • Any cancellations after 7am on the day of the event will not be eligible for a refund, Borrowed bits will

  • honour the booking at a future date, pending availability.

Rain during your event

  • If it starts to rain during an event, we (Borrowed Bits) own the right to pack down if our items are at risk of water damage. 

  • If we (Borrowed Bits) are not present and it rains during your event, it is your (the hirer) responsibility to pack down the items and store them in a safe, dry location. Failure to do so will result in payment for anything damaged or for any cleaning fees.

 

Returning items

  • All items should be checked to ensure each piece is complete and not damaged and is in clean condition.

  • If anything is excessively dirty or muddy a cleaning fee of $50 will be charged.

  • Please inform us as soon as you are aware of any problems, damages, breakages or missing parts.

  • All items should be packed up neatly back into the bag or box into which they were collected or delivered.

  • If any bits are not returned on the arranged date, please notify us as soon as possible if there’s a problem or delay. Failure to do so will result in an extra late fee charge per 24 hours extra on top of the daily hire.

  • If you have any query related to T&Cs, please email us at borrowedbits@outlook.com


Thank you.